Peer Support Specialists are people living in recovery with mental illness and / or substance abuse and who provide support to others whom can benefit from their lived experiences. The North Carolina Certified Peer Support Specialist Program provides acknowledgment that the peer has met a set of requirements necessary to provide support to individuals with mental health or substance abuse issues.
General Responsibilities of Peer Support Specialist:
Peer Support Specialist may not provide services to a family member
Required knowledge, skills, and abilities: Knowledge of basic principles of MH/SA, ability to work with persons who may be different from me in areas of ability, age, economic status, etc; empathy and understanding of consumer problems and ability to respond to these problems; ability to determine consumer needs; ability to secure the cooperation of consumer.
Implement individual habilitation plan involving instructing the consumer in daily living skills, socialization, leisure and/or recreational activities.
Document the service provided in progress notes. The basic data included in these notes will include observations, consumer participation and progress, behavior changes or any pertinent information relating to the consumer. All documentation must be completed on the day the service is provided and completed in BLACK INK only. Use of “white-out” is not acceptable.
Obtain guardian’s initials/signatures when/as required on documentation as verification of hours worked and services provided.
Adhere to company policy that prohibits leaving consumer unattended in a vehicle or any other public place.
Supervise/assist consumers in general daily living skills such as meal preparation, grooming, bathing, eating, money management, etc.
Provide transportation for the consumer to community services/activities when required.
Encourage consumer to make decisions on his own, as appropriate, to maximize independent living skills. (May include making and keeping appointments)
Assist with prescribed exercises that have been taught by appropriate professional.
Monitor progress notes, charts, programming materials. Maintain all required records.
Submit all required documentation by the deadlines specified by the Supervisor.
Encourage consumer to make decisions on his own, as appropriate, to maximize independent living skills. (May include making and keeping appointments).
Attend all mandatory staff meetings and consumer conferences or give advance notice to the Hospital Transition Team Supervisor as to reasons for inability to attend.
Receive supervision by the Peer Support Specialist Supervisor.
Report any changes in consumer’s condition, family situation, or needs to the appropriate personnel.
Report any accident or incident to the Supervisor.
Report to Supervisor any suspected abuse, neglect or exploitation of recipients.
Be familiar with TA, Inc. policies and procedures including the securing of emergency services and the regulations concerning medication administration.
Be familiar with HIPAA regulations and abide by them.
Assure consumer’s rights are met and maintain consumer confidentiality at all times.
Operate office equipment as necessary, i.e. calculator, copier, computer, fax, etc.
Obtain and keep current all training required by the agency. Understand that failure to renew classes by their due date will result in being removed from the schedule.
Perform other duties as required by circumstances.
Individuals may qualify to become Certified Peer Support Specialists in North Carolina by meeting the following application criteria:
Must have a minimum of one (1) year’s experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24/7 response in emergent or urgent situations and 20 hours of training in appropriate crisis intervention strategies within the first 90 days of employment. We will need to be able to confirm through references.